English for E-mails

As corporations become more and more international, communication with colleagues and business partners is very often done in English. Nowadays, e-mail is the most common medium for this type of communication but the quality and clarity of English e-mails, even when written by employees with a good level of English, is often poor, causing misunderstanding or giving a non-professional image to your organization. Our training will help you use English more confidently and achieve an effective and professional e-mailing style.

English for E-mails is a course in which the participants will learn the correct phrases, grammar and formality to write e-mails in English. The course suits everyone who needs to write e-mails at work and it gives a thorough insight to the common phrases and vocabulary used in e-mails. Our trainer may use materials provided by the student or company representative, including their actual e-mails, to modify the course to suit the company=s communication style and culture.

The course covers the following topics:

  • The basics of writing e-mails: structure, subject line, attachments
  • Formal and informal e-mails: polite phrases, abbreviations, diplomacy
  • Making enquiries, asking for action
  • Commercial e-mails: making orders, reaching agreements
  • Making and confirming arrangements by e-mail
  • E-mailing do's and dont's

The course will be designed to suit the students’ needs, levels and schedules. If necessary, we will assess the levels before the course begins.


Ask for an offer!